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Shipping & Returns

Shipping

All items ordered before 2.00pm Monday to Friday excluding bank holidays are normally dispatched the same day, orders received after 2.00pm will be dispatched the next working day. All items purchased from Drop Ship Traders are packed to the highest standards, and we give 100% attention to the way our items are shipped.

Shipping costs vary considerably depending on the individual product and destination.

You can check the exact shipping costs for specific products and destinations by simply adding any item to your cart and the cost of shipping will automatically be displayed on your screen. Please remember the website will only display shipping costs based on the delivery address you have entered. For example, to find the cost of shipping a specific item to a customer who lives in France, then you would simply add the required product to your cart and click change delivery address, enter the customers address in France, and the correct shipping cost will be displayed on screen.

Return Policy

For all orders you have 7 days from the day your customer receives their order to initiate a return. Returns outside of this may be accepted at our discretion.
ALL items must be received in their original, unworn condition and must include all original packaging and tags including the outer carton.
A refund will be issued for the purchase price in Sterling (GBP). For European customers, the amount may vary in Euros due to the exchange rate on that day.
Credit will only be applied to the original bank account used for the original purchase.
Credits are applied within 10 business days of receipt of the returned goods, allowing for processing and inspection time.
You will receive a confirmation email when your account has been credited with your refund.
You must adhere to our returns procedure. Failure to do so may result in delays and affect our ability to offer a refund.
This policy does not affect your statutory rights.

 

Refund Policy

If you are not entirely happy with your purchase you can return your item/s to us within 28 days of delivery, for a full refund to the original payment. Once we have received the product(s) and if appropriate, any packaging, a refund will be credited to the original card or bank account used to make the purchase within 2 weeks. Please note that it may take up to 14 days for your bank to credit your account. We are not liable, and cannot take responsibility for, any bank charges that you may incur during the refund process.

Faulty Goods

All products on this website are brand new and are covered by the manufacturer's warranty. If any item purchased is faulty on arrival, or develops a fault within 30 days.

Damaged Goods

We will exchange any goods that arrive damaged as long as you make us aware of the damage within 48 hours and send photographic evidence of this damage. If your order has arrived damaged please email us at sales@dropshiptraders.com and let us know as soon as possible.

We use the following reputable & reliable delivery companies

Please click the icon below for a downloadable and printable version of our shipping rates

UK Shipping Rates

Weight Royal Mail
1st Class
Royal Mail
2nd Class
Up to 100g £1.29 £0.99
100g to 250g £1.69 £1.49
250g to 1Kg £3.95 -
250g to 1.9Kg - £3.49
1Kg to 2Kg £5.95 -

 

Weight Hermes Tracked Hermes Tracked and Signed Offshore Tracked OffshoreTracked and Signed
Up to 1Kg £3.29 £4.29 £5.29 £6.29
1Kg to 2Kg £4.49 £5.49 £6.49 £7.49
2Kg to 5Kg £6.99 £7.99 £8.99 £9.99
5Kg to 10Kg £6.99 £7.99 £8.99 £9.99
10Kg to 15Kg £9.49 £10.49 £11.49 £12.49

 

Weight Price
Up to 30Kg £7.95
30kg to 60kg £15.95
60kg to 90kg £23.95
90kg to 120kg £31.95
120kg to 150kg £39.95
150kg to 180kg £47.95

 

 

International Options

  Europe
Price
World Zone 1
Price
World Zone 2
Price
Up to 100g £4.49 £4.99 £5.50
100g to 250g £4.75 £5.85 £6.30
250g to 500g £6.50 £8.85 £9.50
500g to 750g £7.75 £11.25 £11.95
750g to 1Kg £8.99 £13.85 £14.50
1Kg to 1.25Kg £10.25 £15.30 £16.25
1.25 Kg to 1.5Kg £11.40 £16.85 £17.99
1.5Kg to 1.75Kg £12.20 £17.99 £19.50
1.75Kg to 2Kg £12.60 £18.80 £20.60

 

 

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